Survey privacy information

Carters Domestic Appliances uses this survey to understand and improve the service at our stores and on deliveries.

What we collect

Your ratings and comments, the store and type of experience, and the date. Contact details are only collected if you ask us to get in touch.

Who can see it

Only authorised head office staff. Your details are never sold or shared for marketing.

How long we keep it

Responses are deleted after a set retention period, reviewed by head office. You can ask us to delete your feedback at any time by contacting your local Carters store.